Your personal information is completely safe at BTDBet. We're transparent about what data we collect, how we store it, and who we share it with.
Key pillars of BTDBet's Privacy Policy at a glance
BTDBet (btdbet.app) is an international online Sports Betting platform serving users in Bangladesh and other countries. This Privacy Policy applies to all users of BTDBet's services.
This policy explains in detail: what types of personal data we collect, how we use it, how long we retain it, who we share it with, and what rights you have. This Privacy Policy applies whenever you access BTDBet's website, mobile app, or any of our services.
Data Controller: BTDBet acts as the data controller for the information described in this policy and processes member data in accordance with international data protection regulations.
BTDBet only collects information necessary to provide its services. The types of data collected are outlined below:
| Data Type | Example | How It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During registration and KYC verification |
| Contact Details | Email address, phone number | At the time of registration |
| Financial Information | Mobile banking number, transaction history | Deposit & Withdrawal Times |
| Device Information | IP address, browser, operating system | Automatically Logged |
| Usage Data | Betting history, login times, page visits | While using the platform |
| Contact Information | Support chat messages, email correspondence | When you contact support |
We never store your full bank account number, card number, or PIN. All payment processing takes place through fully encrypted channels.
BTDBet uses the data it collects solely for the following purposes:
BTDBet never uses your data for advertising or unauthorized purposes. Every data processing activity has a clear and lawful basis.
BTDBet does not sell your data to any third parties. However, data may be shared in the limited circumstances outlined below:
Contractual Safeguards: All third parties with whom data is shared are bound by strict confidentiality agreements and may only use the data for specified purposes.
BTDBet retains different types of data for varying periods:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction History | 7 years | Financial Compliance |
| KYC Documents | 5 Years | Regulatory Authority Directives |
| Support Chat Records | 2 years | Service Quality Monitoring |
| Log Files & IP Information | 1 Year | Security Monitoring |
| Marketing Consent | Until consent is withdrawn | Based on your preferences |
Once the designated retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.
As a BTDBet member, you have the following rights over your personal data:
To exercise any of your rights Help Center Visit the page or email support@btdbet.app. All requests will be responded to within 30 days of receipt.
BTDBet's website and app use various types of cookies. Cookies are small text files stored in your browser.
Cookies can be managed from your browser settings. However, disabling essential cookies may affect the platform's functionality.
BTDBet uses multi-layered security measures to protect your data:
If you notice any unusual activity on your account, change your password immediately and contact support. BTDBet will never ask for your password via email or phone.
BTDBet strictly does not provide services to anyone under the age of 18. We do not knowingly collect any personal data from minors.
If a minor is found to have registered on BTDBet:
If you become aware that a minor is using BTDBet, please report it to support@btdbet.app immediately.
BTDBet is an international platform, so your data may be processed on servers located in various countries.
For international data transfers, we ensure the following:
BTDBet may update this Privacy Policy as needed. In the event of changes:
Continued use of BTDBet after any changes takes effect will be considered acceptance of the updated Privacy Policy.
For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to us through the following:
Email: support@btdbet.app
Help Center: btdbet.app/help-center
Response Time: Responses are typically provided within 24–48 hours
If BTDBet is unable to resolve your privacy complaint, you have the right to escalate the matter to the relevant data protection authority in your country.